Terms of Service

1. Acceptance of Terms

By accessing or using ExpatHelpers, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our platform.

2. About Our Service

ExpatHelpers is a marketplace that connects expatriates with local service providers. We facilitate the connection between users but are not a party to any agreement between expats and helpers. We do not employ, endorse, or guarantee any helper on the platform.

3. User Accounts

To use certain features, you must create an account. You agree to:

• Provide accurate and complete information during registration.
• Keep your account credentials secure and confidential.
• Be responsible for all activity under your account.
• Notify us immediately of any unauthorized use of your account.

4. User Conduct

When using ExpatHelpers, you agree not to:

• Provide false or misleading information.
• Harass, abuse, or threaten other users.
• Use the platform for any unlawful purpose.
• Attempt to circumvent the platform to avoid fees or reviews.
• Post spam, fraudulent listings, or misleading content.
• Scrape, copy, or misuse any content from the platform.

5. Bookings and Services

Bookings are agreements between the expat and the helper. ExpatHelpers facilitates the connection but is not responsible for the quality, safety, or legality of services provided. Users are encouraged to communicate clearly, confirm details before the booking, and leave honest reviews.

6. Reviews and Content

Users may post reviews, messages, and profile information. You retain ownership of your content but grant ExpatHelpers a license to display it on the platform. Reviews must be honest and based on real experiences. We reserve the right to remove content that violates these terms.

7. Intellectual Property

The ExpatHelpers name, logo, design, and underlying software are our intellectual property. You may not copy, modify, or distribute any part of our platform without prior written consent.

8. Limitation of Liability

ExpatHelpers is provided "as is" without warranties of any kind. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the platform, including disputes between users.

9. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or harm the community. You may also delete your account at any time through your profile settings.

10. Changes to Terms

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the updated terms. We will notify you of significant changes.

11. Contact Us

If you have questions about these terms, contact us at support@expathelpers.com.